We value your trust. In order to honor that trust, Alokbortika adheres to ethical standards in gathering, using, and safeguarding any information you provide.
We collect and process the following personal information from you:

• Information you give to us: This is information about you that you give us directly when you interact with us. You may give it to us by signing up a form on our Site, corresponding with us by phone, e-mail, or at an in-person event. It includes information necessary to create an account at our site, to buy courses, or place an order for other services we provide (if any). It also includes information shared on social media via our Site, enter a competition or promotion, submit a query, report feedback about or a problem within our Site, or any of the other Interactive Services. When you create an account for our Platform, we require you provide first name, last name, and email address. When you purchase a course, we will need payment and billing information, often including mobile banking like Bkash or bank card information. Additionally, you can provide additional personal information to complete a profile within our system.
• Information we collect about you from your use of our Site: We will automatically collect information from you each time you visit our Site. This includes technical information, information about your visit, and information about your activity on our Site such as courses searched and viewed, page response times, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods to browse to and away from a page, and methods used to contact our communication and support teams. Technical information may also include the Internet protocol address used to connect your device to the Internet, unique device identifiers, your login information and device platform.
• Information we receive from other sources: This is information we receive about you from third parties that we work closely with to provide, promote, and improve our services. These third parties include business partners, vendors who assist in technical and payment services, advertising networks, analytics providers, and search information providers.

Alokbortika uses the personal information provided by you to manage your registration as a Platform user, to identify you and give you access to Services available for registered Platform users and in a manner that is consistent with this Privacy Policy. We use your personal information to provide our services on our Site, including services arising from any obligations set forth in a contract between you and us. These services may include providing access to our courses, administration of your account, payment and notifying you of changes to our service. This data will also be used to allow you to participate in the interactive features of our Site or to provide you with information you may have requested from us, including information of courses, access to workshop, or the like.
We will also use your information to keep our site safe and secure, for measuring the effectiveness of how we present content and how we market and advertise. We use Internet protocol addresses and non-personally identifiable information in our log files to analyze trends, to administer our site, to track users’ movements in our site, and to gather demographic information about our user base as a whole.
For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

• Service Providers - We provide access to or share your information with operations and maintenance contractors and other third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
• Educational Institutions and Scholarship Partners(if any) - If you are taking a course sponsored or associated with a particular Educational Partner (e.g., such as a university or scholarship/sponsored partner), we may share information about you and your performance with the university or scholarship partner, including to report on your progress in the course. Information shared with our Educational Partners will be subject to the privacy policies and procedures of such partners.
• Protection of Alokbortika and Others - By using the Website, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce our Terms of Use, this Privacy Policy; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Alokbortika, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes.
• Business Transfer - As we continue to develop our business, we may buy, merge, or partner with other companies. User information may be among the transferred assets. If a portion or all of Alokbortika’s assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, Alokbortika will comply with such restrictions.
• Legal Requirements - In certain situations, Alokbortika may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or similar legal process served on us or our Site.

We will take reasonable steps to ensure that we only collect that personal information that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and used it.

We consider the confidentiality and security of your information to be of the utmost importance. Alokbortika takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your Alokbortika account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law.

Our Platform uses "cookies" to collect information about its operation and its users' experience.We do not store sensitive personally identifiable information such as your address or passwords in the cookies we use. These cookies remain in your browser, allowing us to identify you as a returning user, controlling the user login session, remembering cookie configuration, recognize you as a user in case of managing identification, and customize your content to offer you information according to your preferences.

When you purchase a course directly from Alokbortika, payment details you provide in the designated checkout page on our Site will be encrypted using the Transport Layer Security (TLS) protocol before they are submitted to us over the internet. Payments made on our site are made through only Bkash right now. After paying through Bkash, you may share the transaction id. Information which you supply to the Payment Processor is not within our control and is subject to the Payment Processor’s own privacy policy and terms and conditions.